
CORPORATE GOVERNANCE
Business Code of Ethics
Doing Business the Right Way
At Puregas, we believe that how we conduct our business is just as important as the results we achieve.
Our commitment to integrity, ethical conduct, accountability, compliance, and good corporate governance guides the way we interact with our employees, customers, suppliers, business partners, communities, and other stakeholders.
Our Business Code of Ethics sets out the principles and standards that guide our decisions and our conduct. We expect everyone who represents or does business with Puregas to uphold these principles and to conduct themselves with honesty, fairness, respect, and integrity.
Our Commitment
We are committed to maintaining a business environment where ethical behaviour is encouraged, concerns can be raised without fear, and inappropriate conduct is addressed responsibly.
- We encourage employees, customers, suppliers, contractors, service providers, and other stakeholders to speak up if they become aware of conduct that may be unlawful, unethical, fraudulent, or inconsistent with Puregas’ values, policies, or Code of Business Ethics.
Report a Concern
Puregas has appointed HRTorque, an independent external service provider, to manage our confidential reporting channel.
- This provides employees, customers, suppliers, contractors, service providers, and other stakeholders with a secure mechanism to raise concerns. Reports can be made confidentially or anonymously.
What Should Be Reported?
Concerns may include, but are not limited to:
- Fraud, theft, bribery, corruption, or other dishonest conduct.
- Illegal activities or breaches of applicable laws and regulations.
- Conflicts of interest or unethical business practices.
- Harassment, discrimination, bullying, coercion, or victimisation.
- Misuse of company assets, confidential information, or resources.
- Misleading or deceptive conduct, including improper financial reporting or record-keeping.
- Conduct that may seriously endanger the health and safety of people or the environment.
- Human rights violations, forced labour, child labour, or other serious labour-related concerns.
- Retaliation or victimisation against anyone who raises a genuine concern.
- Any other serious conduct that is inconsistent with Puregas’ ethical standards or policies.
How to Report
You can report a concern by scanning the HRTorque QR Code using your mobile device. Alternatively, you can access the reporting channel by clicking here.

Reports submitted through this channel are received and managed independently by HRTorque on behalf of Puregas. You do not need to investigate a concern yourself or have all the facts before making a report. If you have a genuine concern, we encourage you to speak up and provide as much information as you reasonably can.
Confidentiality and Protection
Puregas is committed to protecting individuals who raise genuine concerns in good faith. We do not tolerate retaliation, intimidation, harassment, discrimination, or victimisation against anyone who reports a concern. Where a report is made anonymously, every reasonable effort will be made to protect the identity of the reporter. All reports will be treated seriously, handled confidentially, and assessed appropriately.
Our Ethical Commitment
Ethical business is everyone’s responsibility. By speaking up when something is not right, we help protect our people, our customers, our business partners, our communities, and the reputation of Puregas. Speak Up. Do the Right Thing.